Who we are and what this policy covers
3ND Security provides cybersecurity services, consulting, implementation support, training, and operational security assistance. This Privacy Policy applies to information submitted through our website, contact forms, direct communication channels, and related service interactions.
By using this website or contacting us through it, you acknowledge that your information may be processed for the purposes described below.
What information we may collect
Contact details
Name, company name, email address, phone number, and other details you provide when requesting a consultation or submitting a message.
Project context
Information about infrastructure, security needs, desired outcomes, timelines, service interests, or any materials you choose to share.
Technical data
Basic website usage data such as browser type, device information, IP address, referral source, and diagnostic logs needed for security and service continuity.
Communication records
Records of correspondence, requests, follow-ups, support interactions, and consent confirmations where relevant.
Why we process personal data
- To respond to inquiries, assess requested services, and prepare proposals or next steps.
- To communicate about projects, support, delivery planning, and account-related matters.
- To maintain website security, detect abuse, investigate incidents, and protect our systems and communications.
- To comply with legal, regulatory, accounting, and contractual obligations.
- To improve our website, communication flows, and service operations based on legitimate business needs.
Grounds for processing
Depending on the context, we may process personal data based on your consent, the need to take steps before entering into a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and securing our business.
When information may be shared
We do not sell personal data. We may share information only where reasonably necessary, including with:
- Hosting, infrastructure, email, analytics, and communication providers supporting our operations.
- Professional advisers, auditors, insurers, or legal counsel where required for legitimate business or compliance purposes.
- Authorities, regulators, or law enforcement if disclosure is legally required or necessary to protect rights, security, or property.
How long we retain data
We retain personal data only for as long as needed to fulfill the purposes for which it was collected, resolve disputes, enforce agreements, maintain security records, and satisfy legal or regulatory retention requirements.
Retention periods may vary depending on whether the information relates to a website inquiry, an active engagement, billing documentation, or security logging.
How we protect personal data
- Administrative, technical, and organizational controls designed to reduce the risk of unauthorized access, disclosure, alteration, or loss.
- Restricted access to information on a need-to-know basis.
- Logging, monitoring, secure communication practices, and environment hardening where appropriate.
- Periodic review of safeguards in line with operational and security requirements.
No method of transmission or storage is completely risk-free, but we aim to apply controls proportionate to the sensitivity and purpose of the data.
Your privacy rights and choices
Subject to applicable law, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion where retention is no longer necessary or processing is no longer justified.
- Object to certain processing activities or request restriction of processing.
- Withdraw consent where processing is based on consent.
Cookies, logs, and site operation
Our website may use basic technical mechanisms needed for performance, security, diagnostics, and functional delivery. Where optional analytics or non-essential tracking tools are used, they should be managed in line with the consent and notice requirements applicable to your jurisdiction.
How to reach us about privacy matters
For privacy-related requests, data access inquiries, correction requests, or deletion requests, contact us using the details published on the website or through the main business email channel.
Include enough detail for us to identify your request and respond securely.
Changes to this policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest published version on this page should be treated as the current version.